By Varsha . November 29, 2023
Summary: With ICT devices, you can automate tasks like document management and emailing to save costs and boost operational efficiency. Let's dive in to find out...
By Isha Lamba . October 11, 2022
Contacting and maintaining a connection with your customers and prospects has become even more difficult in today’s remote and hybrid working spaces. Businesses and even customers...
By Somya Gupta . July 12, 2021
Privacy must be valued. However, there are many situations where you need to record calls to know about the whereabouts of your child or spouse. Hidden...
By Techjockey Team . February 16, 2019
Call center agents need to evolve and better address the needs of customers continually. There is a seemingly endless number of tools and applications they use...
By Shubham Roy . November 1, 2023
According to Researchsandmarkets.com, the virtual phone numbers have gained a huge popularity, and this industry is expected to cross over $912 billion by the year 2030....
By Mayank Dixit . October 1, 2020
Ever wonder what could happen if you take on the voice of your favourite celebrity, an animal or an alien? This is exactly what best voice...
By Somya Gupta . March 20, 2020
One of the most common tools used for communicating and developing business relations abroad is an international calling app. Businesses across the country are today using...
By Techjockey Team . December 22, 2021
Technology is ever-growing and every day it is getting more sophisticated, allowing for greater flexibility, cost savings, and convenience for a variety of enterprises. Contact centers...
By Kalpana Arya . September 20, 2019
“Calls may be recorded for training and quality purposes.” You must have heard this line while you called customer care to raise your concern about a...
By Surjodeep Bose . March 29, 2018
A call centre is a dynamic workplace, where every call brings in a new challenge. As with most customer service roles, a call centre professional has...
