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How Can CRM Help with Your Customer Retention Strategies
An unspoken rule that all successful businesses follow is that the customer is always right! But ask yourself honestly, how many customers feel that the service or product they have opted for is right for them. In a study conducted by Microsoft, it was found out that almost 60 percent of customers will switch brands…
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6 Ways Your Sales Pitch Can Go from Yay To Nay
There’s this popular story among sales people about a young sales rep who walked into a client office and in order to make small talk, pointed to a picture on the wall and exclaimed, “wow, how did you get a picture with this popular man” to which the client responded, “that’s my wife”. Often told…